If you are part of the BISP 8171 program but have not received any payment message on your phone, don’t worry. You are not the only one. Many poor families in Pakistan are facing the same issue.
These SMS messages are very important because they tell you:
- If you are eligible for the payment
- When your Rs. 13,500 or Rs. 14,500 payment is ready
- If you need to go for a new survey
- If there is any problem with your application
Why 8171 SMS Messages Matter
The number 8171 is used by the Government of Pakistan and BISP (Benazir Income Support Programme) to:
- Tell you if you are eligible
- Inform you when new payments are ready
- Ask you to come for a re-survey or verification
- Give updates about your registration
If your mobile number is wrong, turned off, or not saved in the system, you will not get any SMS — even if you are eligible.
Why You’re Not Getting 8171 SMS – Common Problems
| Reason | Explanation |
|---|---|
| Old or incorrect mobile number | You gave a number that is now changed or wrong |
| SIM not registered on CNIC | The mobile number was typed incorrectly in the form |
| Mistake during registration | The SIM must be in your name (CNIC) |
| Inactive SIM | You got a new number, but didn’t update it at BISP |
| Changed phone number | Mobile number was typed incorrectly in the form |
How to Fix the Issue and Get 8171 Alerts
| Step | Action |
|---|---|
| Step 1 | Go to your nearest BISP Tehsil Office |
| Step 2 | Take your original CNIC |
| Step 3 | Tell the officer you want to update your mobile number |
| Step 4 | Make sure your new SIM is registered on your CNIC |
| Step 5 | Submit the form and get confirmation |
| Step 6 | Wait 3 to 5 working days for the messages to start again |
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How to Get 8171 SMS If You Changed Your Number Many Times
If you change your mobile number, you must update it at the BISP office every time.
Only using a new SIM in your phone is not enough. Your new number must be updated in BISP’s record to receive messages and payments.
Latest August 2025 BISP Update:
BISP Phase 2 payments of Rs. 13,500 have started in some districts.
If your mobile number is not updated, you might not get the message and could miss your turn to collect the payment.
Frequently Asked Questions (FAQs)
Q1: Will I lose my payment if I didn’t get the 8171 SMS?
➡️ No, but you won’t know when or where to collect it unless you check it yourself.
Q2: How can I check if my SIM is registered on my CNIC?
➡️ Dial *667# from your SIM. It will show whose name the SIM is registered under.
Q3: I lost my SIM. What should I do?
➡️ Buy a new SIM on your own CNIC and visit the BISP office to update your number.